Microsoft Dynamics is a line of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) applications developed by the Microsoft Business Solutions group within Microsoft.
Microsoft Dynamics ERP is an enterprise resource planning application primarily geared toward midsize organizations as well as subsidiaries and divisions of larger organizations. Microsoft Dynamics ERP includes four primary products:
- Microsoft Dynamics AX (formerly Axapta)
- Microsoft Dynamics GP (formerly Great Plains Software)
- Microsoft Dynamics NAV (formerly Navision)
- Microsoft Dynamics SL (formerly Solomon IV)
- Microsoft Dynamics RMS
- Microsoft Dynamics POS 2009
Microsoft Dynamics CRM is a multi-lingual customer relationship management application from Microsoft that provides sales, service, and marketing capabilities, and includes Microsoft Dynamics CRM Online, the online version of Microsoft Dynamics CRM.
Management Reporter for Microsoft Dynamics ERP is a financial reporting and analysis solution. Users can easily create income statements, balance sheet statements, cash flow statements and other financial reports without needing IT assistance. Reports can be stored in a centralized Report Library along with external supporting files. Security on reports and files may be controlled using Windows Authentication and SQL Server.